Shipping Information

All items you purchase will be shipped to the address provided by your Paypal delivery information. If you prefer a different address please write us via the Contact Form.
Thank you.


Delivery costs for all orders:

€4,95 if you only order CD products.
€9.95 if your order contains a vinyl record or textiles.

(We are sorry, but the cost of providing a safe delivery of your vinyl record and the shipping costs are higher than those for a regular CD envelope.)

In case you have a problem with or want to return an order, please write us via the Contact Form.

We can accept returns within 4 weeks after the date of purchase - even if the Paypal return policy expires.
We hope you understand that we cannot pay or refund any return delivery or customs costs on your end.

International delivery can take up to 30 days due to distance and customs regulations - we kindly ask you to understand that this is out of our control.

We will deliver a packaging slip with every order with a legal invoice on the outside - so customs shouldn't need to open the package, but we cannot accept responsibility if they do. In case of damage in this manner we will replace your product free of charge.


Thank you for supporting independent music - and for supporting Randolph's Grin!